We are located in Vancouver B.C., and we serve all customers across Canada and U.S.A with free shipping for all Canadians. American customers have to send their frame themselves, but we will return it for free.
For a simple single vision prescription with any index between ± 4 SPH and ± 2 CYL, it takes approximately 2 days from the time we receive your frame, however, in case of other prescriptions, it may take between 4 to 6 working days.
We use expedited shipping for fast delivery. From the time we receive your frame, it will take approximately 4 to 6 days to create/surface your new lenses and send back your glasses with new lenses. For special lenses it will take an extra day or two.
Your can contact the last optometry that you went to exam your eyes and request a copy of your prescription, or you could ask the last Optical store that you bought your current eyeglasses since they will have it on file. Make sure your prescription is up to date.
If your frame gets damaged during the time that we are working on it, we will try our best to find the same frame you sent, and if we are unable to find the same frame as yours then we will provide you with a brand new frame as similar to your frame as possible.
Yes, You can choose the level of tint for your lenses. We offer Light Tint (25% shade), Medium Tint (50% shade) and Dark Tint (80% Shade, like majority of all sunglass lenses). For other shades of tint, you can always request it as well.
Simply means to send us your frame, your shipping will be free by the return shipping label that we send you. Also there will be no shipping cost when we send you back your frame. Free shipping only applies to Canada and USA.
Impact resistance lenses that is 90% more stronger than normal lenses. If the lenses are for kids it best to get polycarbonate. or if you play in any sports or if you regularly take your glasses off an on.
Hi-index lenses are designed to be thinner and lighter in weight than normal. The higher your prescription power, the thicker your lenses will be. So it is best to get a higher index. The higher the index you choose, the thinner and lighter your lenses will be.
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