Check your coverage
Before ordering, ask your provider whether prescription replacement lenses from Dr. Lens Change are eligible under your plan.
Use your Insurance and Benefits
Insurance & vision benefits
New lenses.
Favourite frames.
Benefits put to use.
Your vision benefits may help pay for prescription replacement lenses. Keep the frames you love, and use your detailed receipt to request reimbursement from your provider.
A fresh view. A familiar fit.Replace your lenses. Keep your own frames.
Detailed receipts for claimsKeep your existing framesCanadian operated
Your benefits, made simpler
Three steps to submit your claim
Order your lenses, then submit your receipt to your benefits provider. Reimbursement depends on your individual plan.
Choose your new lenses
Select the lenses that suit your prescription and place your order. Download or print your complete receipt from the Orders section after signing in with your order email and the 6-digit code sent to it; no account setup is needed.
Submit your receipt
Send your receipt and any required documents to your provider using its claims process. Your provider reviews the claim and determines reimbursement.
Before you order
A quick check now.
Fewer questions later.
Your provider can confirm exactly what your plan covers. Have these three questions handy.
- Are my lenses eligible?Ask about replacement lenses, prescription sunglasses and any lens upgrades you want.
- How much coverage do I have left?Confirm your remaining allowance and any limits that apply to your purchase.
- What are the dates and requirements?Check your benefit renewal date, claim deadline and required documents.
Your claim checklist
Keep everything together.
- Detailed purchase receiptKeep a copy
- Provider's claim instructionsReview
- Additional documentsIf required
Already placed an order?
Let’s get your receipt sorted.
To get your order receipt or invoice for an insurance claim, log in on our website using the email address you used to order your lenses and the 6-digit code sent to that email. You do not need an existing account or to create an account. Once logged in, go to Orders, open your order, and download or print the complete receipt to use for your insurance claim.
A little more clarity
Common benefits questions
How do I get a receipt or invoice for my order or insurance claim?
To get your order receipt or invoice for an insurance claim, log in on our website using the email address you used to order your lenses and the 6-digit code sent to that email. You do not need an existing account or to create an account. Once logged in, go to Orders, open your order, and download or print the complete receipt to use for your insurance claim.
Can I use benefits when I keep my own frames?
Your plan may cover eligible prescription replacement lenses without purchasing new frames. Confirm eligibility for your order with your provider before you buy.
Are prescription sunglass lenses covered?
They may be eligible under your vision plan. Ask your provider about prescription sunglass lenses and any conditions or limits that apply.
How do I claim reimbursement?
Pay for your order, get your detailed receipt and submit it through your provider’s claims process. Include any additional documents your provider requests. Your provider decides whether the purchase is eligible and how much is reimbursed.
Will my benefits cover the full cost?
That depends on your plan, remaining allowance and the lenses you choose. Confirm the amount available before ordering; reimbursement is not guaranteed.
Do I need to use my benefits by the end of the year?
Renewal dates and submission deadlines vary by plan. Check both dates with your provider so you can plan your purchase and claim.
Keep what you love.
See what’s next.
Find new prescription lenses for your favourite frames.
Coverage, eligibility, reimbursement amounts and claim deadlines are determined by your benefits provider. Please confirm your plan details before purchasing.