Grate replacements and service
Was very fast, I send my frame and the did my new glasses, exelent service.
The glasses arrived very quickly, and the prescription was exactly as ordered. I'm excited to be able to wear my favourite frames again!
Easy order process online. Fast turnaround and I can see better than ever with my new lenses at a fraction of the cost for a new pair of glasses. I would recommend this company
Excellant service. I got the Essilor Computer glasses with blue light blocker and UV400 protection. My eyes as less stressed with these new glasses and reading is a lot clearer.
Essilor Computer 1.50 Index + Blue Light Blocker
I felt fine when looking at a computer, but off when walking away
I would give zero stars if that was an option. No one replies to email. Your chat is a joke, every time I use it the ai ends up alerting a human, who never comes on to the chat. I have called twice over the past 3 weeks, both times the person I spoke with said they will get back to me in a couple of days, both times this did not happen. The computer lenses I ordered to work at a distance of 20” but they only work at 27”. If you put the old and new lenses side by side you can see right away how much weaker the new lenses are. Come on, you are an online service. What good is an online service that is so terrible at communicating? These are by far the most expensive lenses I have ever bought. This is the worst customer service experience I have had in decades. Just like your email, chat, and phone calls, I’m expecting this very important customer feedback to be ignored.
LensAdvizor